Contact information

Contact Us

Have a question about your order or need help with something?

Our support team is here to help.

We aim to respond to all inquiries within 24–48 business hours.

For help with an existing order, please include the following information in your email:

• Your order number
• The email address used at checkout
• A brief description of the issue

This helps us resolve your request as quickly as possible.

If you need to start a return or exchange, please contact us at support@shopcavento.com.

We offer free size exchanges to ensure you get the perfect fit.

Please note that the return address will be provided after your return request has been approved.

Customer support is available:

Monday – Friday
9:00 AM – 5:00 PM (CST)

Messages sent outside of business hours will be responded to on the next business day.