Shipping policy
Cavento – Shipping Policy
Thank you for shopping with Cavento. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Please note that processing times may be slightly longer during high order volume periods, holidays, or promotional events.
Shipping Times
Estimated shipping times after your order has been processed:
United States:
• 5–10 business days
Please note that shipping times are estimates and may vary due to factors outside of our control such as carrier delays, weather conditions, or customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
If you do not receive tracking information within 3 business days, please contact us at:
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout.
Cavento is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping details, please contact us immediately at support@shopcavento.com.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact our support team and we will assist in resolving the issue with the shipping carrier.
Returns & Exchanges
We offer free size exchanges to ensure you get the perfect fit.
To start a return or exchange, please contact us at:
Please note that the return address will be provided after your return request has been approved.
For full details, please review our Refund & Return Policy.